Facility Management Operations

Facility Management Operation (FMO)

Training Schedule

Date Venue Fees Duration
Lagos February 14th-16th
April 4th – 6th
August 1st – 3rd
October 10th -12th
IFMA Secretariat:
369 Borno Way, Alagomeji, Yaba, Lagos
Member: 106, 500
Non-Member: 115, 000
3 Days
Abuja February 5th-7th
April 10th – 12th
August 13th – 15th

No. 2, Wahab Dosumu Close, Iya Abubakar Crescent,
Off Alex Ekueme Way, Jabi, Abuja
115, 000 3 Days


The facility management operation course is for building services operatives who directly interface with building users, manage service providers, custodial, and maintenance teams.

The course covers key learning requirements for Building Managers on operations and maintenance of buildings and grounds including utility management, custodial and housekeeping, vendor management, inspections and building operations reporting and record keeping.

Course Outline/Topics:

  1. Introduction to Facility Management Operation
  2. Managing FM Stakeholder Communications
  3. Assets Register
  4. Space Planning and Move Management
  5. FM Reports and Records Keeping
  6. Health and Safety Management
  7. FM Contracts Execution and Monitoring
  8. Managing Cleaning and Hygiene Services
  9. Managing Gardening, Landscape and Waste Services
  10. Managing Workplace Hospitality Services
  11. Managing Indoor Environmental Quality
  12. Utilities Management
  13. Customer Service
  14. Help Desk Management